If your property has been destroyed or damaged in a disaster, it is very important to stay in contact with your insurance company. When you are evacuated, contact your insurance company informing them of your emergency situation, where you will be going, and where you can be reached. After a disaster, contact your insurance company as soon as possible to get your claim started. Document every conversation, including the name of the person helping you, the date, and the specific purpose of your call. During an emergency, most insurance companies will also establish special hotlines for victims to establish their claims. For more information, visit the California Department of Insurance.
Phone: (800) 927-HELP
*If you have lost your insurance policy during a disaster, or if it has been destroyed, contact your insurance company or agent. Your insurance company should have a copy on file, and must provide you with a copy.
United Policyholders Non-profit organization offering claim tips and other resources to insurance consumers.
Floods are the most common and costly natural hazard in the nation. After a wildfire, the flood risk increases significantly. The time to buy flood insurance is now. Residents and business owners need to protect their homes and assets from the devastating financial losses from a flood, especially after a wildfire, before the next weather event occurs.